Articles and Decorating Ideas From MantelCraft
Fireplace Mantel Return Depth Illustration
Installation Instructions and Sizing Guides
Testimonials and Project Photos
Warranties, Returns and Exchanges
How to Order see below
Shipping Lead Times see below
1. I want a new mantel but do not know how to measure, where should I begin?
A fireplace mantel surround is sized based on the fireplace opening. Measure how wide and how tall your fireplace opening is. If you want a wood mantel, make sure you are aware of the firebox manufacturer's code to combustibles and also the local fire-hazard building codes. Use our Easy as 1 2 3 measuring guide if you are in need of a custom mantel. If one of our two size stock sizes will work for you then it can normally be shipped in 3 business days (if not painted or stained.)
2. I am ready to install my mantel wood mantel surround, how should this be done?
Wood mantel surrounds come in a box in three pieces with three pieces of scribe molding to complete your installation. Installation instructions and hardware are in the box and you can view the installation instructions using the "Installation Instructions" link, above. If you need assistance please do not hesitate to call customer service at 800 820 7177 Monday - Friday, 8am to 5pm central time.
3. I am ready to install my fireplace mantel shelf, how should this be done?
Your mantel shelf comes complete in a box with mounting hardware and installation instructions. You can view our Installation Instructions link, above, and if you need assistance please do not hesitate to call customer service at 800 820 7177 Monday - Friday, 8am - 5PM Central Time.
4. Should I hire someone to install my fireplace mantel or is this something I can do?
Our wood fireplace mantel surrounds and fireplace mantel shelves are simple DIY projects. With basic knowledge of hand tools and a little elbow grease this should only take a few hours to complete. Our stone and marble mantels are normally installed by a team of two people with general carpentry skills and some experience working with marble and/or stone projects.
5. What is the lead time for my wood mantel to ship?
The standard sizes of our wood mantels (54 x 42 and 48 x 42) are in stock and normally ship within 5 business days if it is unfinished and within 10 business days if you order it professionally finished in our factory. A custom-sized wood mantel built to exact specifications will ship within 7 business days if unfinished and within 12 business days if order with a professional factory finsish.
6. How much assembly is required?
Mantel shelves are assembled and wood mantel surrounds are shipped in 3 pieces. The legs attach to the header/shelf assembly with the use of cam locks (included.)
7. My wood mantel opening is about 1” wider and ½” taller that I ordered. Why?
The inside opening trim/finish molding, called scribe molding, is ½” thick and is used to finish the installation. Before this molding is nailed in place your opening width will be 1” larger than ordered and your opening height will be ½” taller than ordered.
8. Can I have my marble, granite or slate surround facing kit cut to size to fit my fireplace?
Cutting the marble, slate or granite stone facing kits to size can be done for a nominal charge.
9. What do you mean by return depth?
The return depth is the distance or air space behind the mantel legs and the header. It is the allowance for the depth of your facing plus an inch or so of clearance. The scribe molding neatly hides any gap between the back of the mantel leg and your facing. See diagram:
click on diagram to enlarge
10. Are your stone surrounds a non combustible product?
The stone fireplace mantel surrounds are made of a proprietary blend of gypsum cement and is a non-combustible product. A note of caution, if you are using a vent free firebox or a direct vent firebox that is a heater listed appliance, the you must use a 4” hood and a circulating fan to help prevent heat damage/discoloration to the stone mantel.
How to Order
Take advantage of Free Shipping to 99% of all residences in the 48 lower states when you purchase from Mantelcraft! During the fall and around holidays, our lead times might be extended by just one or two days. We can also provide quotes for shipping to Alaska, Hawaii, and Canada.
Thorough inspections of your order are made during packaging and shipping to ensure your items are in perfect condition when leaving our facilities. However, during shipment, damages may rarely occur. In the instance the outside of your package appears to be damaged when you receive it you should: